Posted January 1, 2015 by & filed under blog.

  The thought of social media monitoring can be very daunting. Once you have taken steps to monitor, you will have to react to customers who have found a voice since the advent and rise of social media. This voice of customers have a huge impact on organizations. Earlier a dissatisfied client would share his … READ FULL ARTICLE »

Posted September 18, 2014 by & filed under blog.

The sagging reputation of a brand can be salvaged on social media networks. The online needs reputation management services often make use of these social media networks because they are known to be influential in the opinion that people build about brands. Users of social media networks always discuss brands and products in their private … READ FULL ARTICLE »